Description
Negotiation Skills
Benefit
Keep your cool while negotiating
Understand a range of techniques ready to employ in different circumstances
Steer negotiations towards your desired result
An opportunity to practice your skills in a safe environment
Obtain constructive feedback on your negotiation skills
Contents
Explore how to maintain effective communication skills during negotiation processes
• Learn techniques for managing emotional responses during personal or emotive negotiations
• Consider the pro’s and con’s of different negotiation models
• Undertake practical exercises to develop the core skills and behaviours of successful negotiators
Accreditation
This course can be used to contribute towards an CMI Level 5 Award in Leadership & Management