Negotiation Skills



Whether it is with clients, business partners, managers, colleagues or team members, negotiation happens throughout business.

This full day course is designed to develop negotiation skills for people at any level of an organisation.



Negotiation Skills


Keep your cool while negotiating
Understand a range of techniques ready to employ in different circumstances
Steer negotiations towards your desired result
An opportunity to practice your skills in a safe environment
Obtain constructive feedback on your negotiation skills

Explore how to maintain effective communication skills during negotiation processes
•    Learn techniques for managing emotional responses during personal or emotive negotiations
•    Consider the pro’s and con’s of different negotiation models
•    Undertake practical exercises to develop the core skills and behaviours of successful negotiators

This course can be used to contribute towards an CMI  Level 5 Award in Leadership & Management