DCS Training- NCFE Level 2 Certificate in the Principles of Customer Service

NCFE Level 2 Certificate in the Principles of Customer Service

Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: If you work in customer service, this course can help you improve your skills and make sure every customer has a great experience. You will increase your awareness of how to understand and meet customers’ needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services. [read more]

DCS Training - Level 2 The Principles of Warehousing and Storage

NCFE Level 2 Certificate in the Principles of Warehousing & Storage

Duration: 5 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: The qualification will give you insight into the warehousing and storage industry. You’ll learn how to undertake preparations for receiving goods, use different stock control methods and the best way to report and record any variations. You will also learn about the best health and safety practices to help minimise potential risks. [read more]

DCS Training - NCFE Level2 Certificate Introducing Caring for Children & Young People

NCFE Level 2 Certificate Introducing Caring for Children & Young People

Duration: 5 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: This programme will give you an introductory understanding of childcare through exploring young children’s development, the value and importance of play, how to plan a healthy diet and the importance of safeguarding and welfare. This course is a great start to you being qualified as a nursery assistant, classroom assistance or childminder. [read more]