Essential Customer Service Skills to Secure the Right Job

DCS Training - Essential Customer Service Skills to Secure the right Job

Course Overview

Duration: 4 weeks.
: Fully funded or £250 if co-funded.
Location: Online event.

Customer experience has fast become a top priority for businesses and 2022 will be no different. Excellent Customer Service is therefore essential to every business. Our ‘Essential Customer Service Skills to Secure the Right Job’ course will equip you with essential, transferable skills and knowledge to ensure you are in the best possible position to secure the right job for you in your chosen sector.

What’s covered

The Certificate Customer Service aims to provide you with skills that can be applied practically within a business environment in any industry. Topics include:

  • Providing excellent customer service across all sectors
  • Awareness of meeting customer needs in different settings
  • Internal and external customer service
  • How to ensure a great customer experience
  • How to successfully promote products and services.
  • Develop working relationships with colleagues.
  • Digital Skills for the Workplace

More info:

  • Course description / Register via EventBrite
  • Click the Enquiry Form below to contact the DCS Team and make an enquiry (schedule, duration, etc.) about this course before becoming a participant.
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  • Email: | Tel: 020 7175 7735

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    About DCS Team 48 Articles
    We are a professional consultancy service and training provider, delivering a range of online courses, short courses and Apprenticeships. Dynamic Client Solutions (DCS) Ltd understand the needs of those looking to build exciting careers and develop skills and knowledge to offer the opportunity for personal career growth. This is addressed by providing the right training solutions tailored to business' and individuals' requirements, by delivering Apprenticeships, QCF standalone qualifications, short courses and corporate courses. Dynamic Client Solutions (DCS) Ltd also works hard to aid our community by providing relevant projects to help individuals find working opportunities and personal development.

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