Duration: 2 weeks.
Cost: Fully funded or £250 if co-funded.
Location: Online event.
Customer experience has fast become a top priority for businesses and 2021 will be no different. Excellent Customer Service is therefore essential to every business. Our ‘Essential Customer Service Skills to Secure the Right Job’ course will equip you with essential, transferable skills and knowledge to ensure you are in the best possible position to secure the right job for you in your chosen sector.
The Certificate Customer Service aims to provide you with skills that can be applied practically within a business environment in any industry. Topics include:
- Providing excellent customer service across all sectors
- Awareness of meeting customer needs in different settings
- Internal and external customer service
- How to ensure a great customer experience
- How to successfully promote products and services.
- Develop working relationships with colleagues.
- Digital Skills for the Workplace
- Course description / Register via EventBrite
- Click the Enquiry Form below to contact the DCS Team and make an enquiry (schedule, duration, etc.) about this course before becoming a participant.
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- Email: email@example.com | Tel: 020 7175 7735