Social Care

DCS Training- NCFE Level 2 Certificate in the Principles of Customer Service
Funded Short Courses

NCFE Level 2 Certificate in the Principles of Customer Service

Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: If you work in customer service, this course can help you improve your skills and make sure every customer has a great experience. You will increase your awareness of how to understand and meet customers’ needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services. [read more]

DCS Training - Preparing to Work in Adult Social Care
Funded Short Courses

NCFE Level 2 Certificate in Preparing to Work in Adult Social Care

Duration: 5 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: The need for adult social care continues to rise at a time when the system supporting that care is rapidly and significantly changing. Our qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment. [read more]