Duration: 5 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event.
Our qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.
We are a professional consultancy service and training provider, delivering a range of online courses, short courses and Apprenticeships.
Dynamic Client Solutions (DCS) Ltd understand the needs of those looking to build exciting careers and develop skills and knowledge to offer the opportunity for personal career growth. This is addressed by providing the right training solutions tailored to business' and individuals' requirements, by delivering Apprenticeships, QCF standalone qualifications, short courses and corporate courses. Dynamic Client Solutions (DCS) Ltd also works hard to aid our community by providing relevant projects to help individuals find working opportunities and personal development.
Duration: 10 weeks. Cost: Fully funded or £620 full cost. Location:Online event. Overview: The CMI Team Leading course has been designed to develop skills and knowledge to motivate and lead successful teams. The programme includes effective team leading, essential communications when managing teams and providing outstanding customer service (internal and external). [read more]
Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: If you work in customer service, this course can help you improve your skills and make sure every customer has a great experience. You will increase your awareness of how to understand and meet customers’ needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services. [read more]
Duration: 2, 4 or 9 months. Cost: £475 to £1,590 full cost. Location: Online event. Overview: The Level 4 qualification in Management and Leadership is perfect for junior and aspiring middle managers and have been tailored to enhance personal and professional Management competences. These include: the art of effective decision making, developing and managing team dynamics along with improving delegating capability. [read more]
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