NCFE Level 2 Certificate in the Principles of Customer Service

Funded Short Courses
DCS Training- NCFE Level 2 Certificate in the Principles of Customer Service

Course Overview

Duration: 4 weeks.
Cost: Fully funded or £250 if co-funded.
Location: Online event.

If you work in customer service, this course can help you improve your skills and make sure every customer has a great experience. You will increase your awareness of how to understand and meet customers’ needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services. The qualification aims to provide you with a good understanding of the nature of the event industry, as well as the practical skills and knowledge required to plan a range of different events, including parties and corporate functions.

More info:

  • Course description / Register via EventBrite
  • Click the Enquiry Form below to contact the DCS Team and make an enquiry (schedule, duration, etc.) about this course before becoming a participant.
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  • Email: courses@dcstraining.co.uk | Tel: 020 7175 7735

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    About DCS Team 48 Articles
    We are a professional consultancy service and training provider, delivering a range of online courses, short courses and Apprenticeships. Dynamic Client Solutions (DCS) Ltd understand the needs of those looking to build exciting careers and develop skills and knowledge to offer the opportunity for personal career growth. This is addressed by providing the right training solutions tailored to business' and individuals' requirements, by delivering Apprenticeships, QCF standalone qualifications, short courses and corporate courses. Dynamic Client Solutions (DCS) Ltd also works hard to aid our community by providing relevant projects to help individuals find working opportunities and personal development.
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