Coaching and Mentoring


Increasingly coaching is seen as a necessary management skill. Organisations adopting a coaching approach cite tangible business benefits including increased productivity, better morale & reduced absences.

This one – day programme has been designed to give managers at any level an insight into the benefits of the coaching approach and to introduce some of the core skills, behaviours, tools and techniques required to be an effective workplace coach.



Coaching and Mentoring


This highly interactive programme will:
• Explore the differences between coaching, mentoring & counselling
• Identify the attributes of a good and bad coach
• Look at appropriate questioning techniques within the coaching relationship
• Consider when to coach to maximise impact
• Introduce a range of tools, techniques and models to support coaching practice
• Allow delegates to practice coaching in a safe and supportive environment

Get the most from your team
Understand the appropriate tools and techniques to coach effectively
Know when to use different tools
Practice your coaching skills in a safe environment
Get constructive feedback on your coaching style

This course can be used to contribute towards an CMI  Level 3 or 5 Award in Leadership & Management