Essential Customer Service Skills to Secure the Right Job

Training to Employment
DCS Training - Essential Customer Service Skills to Secure the right Job

Course Overview

Duration: 4 weeks.
Cost: Fully funded or £250 if co-funded.
Location: Online event.

Customer experience has fast become a top priority for businesses and 2022 will be no different. Excellent Customer Service is therefore essential to every business. Our ‘Essential Customer Service Skills to Secure the Right Job’ course will equip you with essential, transferable skills and knowledge to ensure you are in the best possible position to secure the right job for you in your chosen sector.

What’s covered

The Certificate Customer Service aims to provide you with skills that can be applied practically within a business environment in any industry. Topics include:

  • Providing excellent customer service across all sectors
  • Awareness of meeting customer needs in different settings
  • Internal and external customer service
  • How to ensure a great customer experience
  • How to successfully promote products and services.
  • Develop working relationships with colleagues.
  • Digital Skills for the Workplace

More info:

  • Course description / Register via EventBrite
  • Click the Enquiry Form below to contact the DCS Team and make an enquiry (schedule, duration, etc.) about this course before becoming a participant.
  • Feel free to share your feedback, ask questions or leave a comment below.
  • Email: courses@dcstraining.co.uk | Tel: 020 7175 7735

DCS Course Enquiry Form

DCS Course Enquiry Form:

Please fill in all required form data so that the DCS Team can serve you more effectively.

    MaleFemaleNA
    YesNo News or info on upcoming DCS courses or DSC Events
    Yes, I confirm to the Terms and Conditions listed above.
    YesNo Please prove you are human by selecting the star.
    About DCS Team 48 Articles
    We are a professional consultancy service and training provider, delivering a range of online courses, short courses and Apprenticeships. Dynamic Client Solutions (DCS) Ltd understand the needs of those looking to build exciting careers and develop skills and knowledge to offer the opportunity for personal career growth. This is addressed by providing the right training solutions tailored to business' and individuals' requirements, by delivering Apprenticeships, QCF standalone qualifications, short courses and corporate courses. Dynamic Client Solutions (DCS) Ltd also works hard to aid our community by providing relevant projects to help individuals find working opportunities and personal development.
    Website Facebook Instagram Twitter YouTube LinkedIn

    Related Articles

    DCS Training - CMI Level 3 Business Coaching & Mentoring Programme
    CMI

    CMI Level 3 Business Coaching & Mentoring Programme

    CMI

    Duration: 2, 3 or 9 months. Cost: £420 to £620 full cost. Location: Online event. Overview: Do you value ongoing learning and growth through sharing of knowledge? The Level 3 qualification in Coaching & Mentoring is perfectly suited to First Line Managers, Supervisors, Team Leaders and anyone involved in coaching and mentoring individuals and or teams. [read more]

    DCS Training - One Day First Line Management workshop
    Commercial Courses

    One Day First Line Management Workshop

    Commercial Courses

    Duration: 4 weeks. Cost: £265 – £985. Location: Online, Classroom, Blended. Overview: one-day courses to help you understand and engage with what a line manager is supposed to do. It is targeted at supervisors and first line managers who have operational responsibility for a defined area of activity. The role of a first line manager is critical to the success of any organisation. [read more]

    Be the first to comment

    Leave a Reply

    Your email address will not be published.


    *