Duration: 4 weeks. Cost: £280 – £693. Location: Online, Classroom, Blended. Overview: This course is designed to support staff, managers and organisations understand the positive effect of delegation and the negative impact of dumping. Learn when and what to delegate and develop tools to make your delegation a success. [read more]
Duration: 4 weeks. Cost: £295. Location: Online, Classroom, Blended. Overview: This course is designed for anyone who aims to improve their influencing skills at work, internally with colleagues or externally with customers, suppliers and other stakeholders. [read more]
Duration: 4 weeks. Cost: £345 – £1,096. Location: Online, Classroom, Blended. Overview: This programme is designed for Business Consultant Advisers who work within the SME market and concentrate on the development of skills and competences which enable the building of effective business support relationships with clients. [read more]
Duration: 4 weeks. Cost: Free. Location: Online event. Overview: The Civil Service employs over 400,000 people across a wide range of departments! If you’d like to be part of this exciting, diverse organisation read on to find out more about our Civil Service Sector Based Work Academy Programme where you’ll learn everything you need to fast track in to an exciting new career! [read more]
Duration: 2 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: Customer experience has fast become a top priority for businesses and 2021 will be no different. Excellent Customer Service is therefore essential to every business. Our ‘Essential Customer Service Skills to Secure the Right Job’ course will equip you with essential, transferable skills and knowledge to ensure you are in the best possible position to secure the right job for you in your chosen sector. [read more]
Duration: 2 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: Event Planning cuts across many different roles and sectors meaning the skills you gain will be completely transferable. This, together with the essential employability training and support we offer as part of this intensive programme, will ensure you are in the best possible position to secure the right job for you! [read more]
Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: In an increasingly digital world, cyber security is fast becoming a main concern for many organisations. Become an asset to any organisation with your knowledge. This course is ideal for someone who wants to enter a cyber security career or add value to many organisations. [read more]
Duration: 5 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: This programme will give you an introductory understanding of childcare through exploring young children’s development, the value and importance of play, how to plan a healthy diet and the importance of safeguarding and welfare. This course is a great start to you being qualified as a nursery assistant, classroom assistance or childminder. [read more]
Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: If you work with people with dementia, it’s important that you understand the condition and know how to provide the best possible care for each individual. In this course, you will learn all about approaches to dementia care. You’ll gain insight into how dementia affects the way people behave and interact, as well as how best to communicate with people who have dementia. [read more]
Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: If you work in customer service, this course can help you improve your skills and make sure every customer has a great experience. You will increase your awareness of how to understand and meet customers’ needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services. [read more]
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