Course Overview
Duration: 2 weeks.
Cost: Fully funded or £250 if co-funded.
Location: Online event.
The UK’s economy is expected to bounce back in the second quarter of the year as the Government continues to ease lockdown restrictions. If you want to make the most of this bounce back period our Perfecting Your Hospitality Skills to Secure the Right Job course will ensure you are in the best possible position to secure the right job for you within this sector!
What’s covered:
The Certificate in Understanding Excellence in Customer Service for Hospitality covers exciting topics such as
- Introduction to Understanding Excellence in Customer Service for Hospitality
- Principles of customer service in the hospitality sector
- Understand legislation and guidance relevant to the hospitality
- Understand professional personal standards in the hospitality
- Digital Skills for the Workplace
More info:
- Course description / Register via EventBrite
- Click the Enquiry Form below to contact the DCS Team and make an enquiry (schedule, duration, etc.) about this course before becoming a participant.
- Feel free to share your feedback, ask questions or leave a comment below.
- Email: courses@dcstraining.co.uk | Tel: 020 7175 7735
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