Duration: 5 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event.
Our qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.
We are a professional consultancy service and training provider, delivering a range of online courses, short courses and Apprenticeships.
Dynamic Client Solutions (DCS) Ltd understand the needs of those looking to build exciting careers and develop skills and knowledge to offer the opportunity for personal career growth. This is addressed by providing the right training solutions tailored to business' and individuals' requirements, by delivering Apprenticeships, QCF standalone qualifications, short courses and corporate courses. Dynamic Client Solutions (DCS) Ltd also works hard to aid our community by providing relevant projects to help individuals find working opportunities and personal development.
Duration: 4 weeks. Cost: Fully funded or £250 if co-funded. Location: Online event. Overview: If you work in customer service, this course can help you improve your skills and make sure every customer has a great experience. You will increase your awareness of how to understand and meet customers’ needs, as well as learn how to improve your performance using feedback and how to successfully promote products and services. [read more]
Duration: 4 weeks. Cost: £295. Location: Online, Classroom, Blended. Overview: This course is designed for anyone who has to make business decisions or develop proposals to support budget savings, generate new revenue streams or increase profit margins within their organisation. [read more]
Are you currently working or looking to work in a Health and Social Care environment? Do you need to learn more about how to adapt environments and your communication styles for customers with specific needs? [read more]
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